Learn valuable insights and strategies from industry experts.
The ability to handle crucial and difficult conversations effectively, where one is required to be mindful of one’s thoughts, emotions, impulses, words, voice, and facial expressions is crucial for Managers and Leaders. The lack of attention to one’s communication during important conversations can turn out to be a costly mistake.
Communication can become a challenge and an emotionally charged event during performance evaluations, in times of crisis, change in the direction of the project, etc.
Empower professionals to be in control of a difficult conversation at all stages of it so that they can achieve the desired outcome.
This course is suitable for anyone who is facing a difficult conversation and would like to develop the knowledge and skills to tackle it confidently and effectively.
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a faculty member of American Management Association where she trains communication skills.
Speaker: Bob Oberstein
Duration: 90 Minutes Minutes
Date: 22 August, 2025 (Friday)
Speaker: Dr. Susan Strauss
Duration: 75 Minutes Minutes
Date: 22 August, 2025 (Friday)
Speaker: Don Phin
Duration: 60 Minutes Minutes
Date: 22 August, 2025 (Friday)
Speaker: Ritu Arora
Duration: 60 Minutes Minutes
Date: 25 August, 2025 (Monday)
